Gift Card Policy
Any gift card purchased a j.hoffman's, or online at www.jhoffmans.com, is redeemable in-store or online for merchandise only and cannot exceed the remaining credit balance on the card. Treat all gift cards, electronic or physical as cash. Not refundable for cash. For gift card balance, terms and expiration date, present this card at j.hoffman's. This card is property of the issuer.
Q1. How can I access gift cards which were misplaced or never received?
You can click Resend gift cards from your order confirmation email. This link will only work if the order has been fulfilled.
Q2. How can I check the balance of my gift card?
You can visit the store or call us for the gift card balance. You may be asked for some information for identity verification.
Q3. Can gift cards be reloaded?
No, you can't reload a gift card.
Q4. Can I add my gift card to my Apple Wallet?
Yes, but only for electronic gift cards. When you receive the gift card via email, at the bottom of the email, you will see the button "Add to Apple Wallet".